Coaching the umpire itself.
Every lesson so far handed the umpire a better briefing. This one changes the umpire.
There are two ways to change how the umpire calls a match. You can coach it at the start of each one — a sharper briefing, a few worked examples, the right footage to hand. Everything from the earlier lessons was coaching: instructions given at the moment of the decision, then gone. The umpire walks off unchanged.
Or you can retrain the umpire — a full season in the nets. Fine-tuning runs the model over thousands of example calls and nudges its internal weights, so the new habits are baked in. Nothing needs saying at match time; the change travels inside the model wherever it goes.
So the order is settled: coach first, retrain only once coaching plateaus. Retraining is slow and costly, and the umpire that comes back is a different player — worth it only when a briefing keeps falling short. And mind the catch: retraining changes how the umpire calls, not what it knows. For facts that shift week to week you still retrieve them (RAG); you never fine-tune them in.
For each situation, make the call — coach it, retrain it, or look it up — then see if you chose the right lever.
Instruct first. Retrain only when you must.
Prompting and fine-tuning are two levers on the same model. Prompting shapes a single answer; fine-tuning reshapes the model's default by adjusting its weights over many examples — and the best of those examples come from human feedback on what a good call looks like, which is how the assistant models you use were taught to answer helpfully in the first place. Reach for prompting first: faster, cheaper, reversible. Fine-tune only when you need a behaviour or style to hold across every call, or a narrow task where the best prompts have plateaued.
Keep the three levers straight: prompt to change behaviour now, fine-tune to change behaviour for good, retrieve to change what it knows. Most problems are settled long before you touch the weights — and that is the whole course: the same umpire, coached well.